Campaign shows no visits after Advertiser successfully connects Google Analytics to Attribute

Symptoms

• The client's Google Analytics admin has successfully connected a Google Analytics account, property, and view. How to Connect to Google Analytics in Attribute
• A campaign has been created for the advertiser AND...
  • The "VISITS" tile at the top of the campaign dashboard shows "0" for "TOTAL" and "DAYS WITH ADS".
  • The "AD VISITS" tile also shows "0"
  • The megaphone icon to the left of the Advertiser Name in Attribute is colored YELLOW or RED.
  • The campaign start date must be less than or equal include within the website activity date range shown on the advertise connection detail's screen. View Advertiser Connection Details in Veritone Attribute
• Clicking the TEST CONNECTION button from the Advertiser's Connection Details screen results in a "Success!" message. View Advertiser Connection Details in Veritone Attribute

1. Copy the Advertiser's Connection Details. View Advertiser Connection Details in Veritone Attribute
2. Contact the customer's Google Analytics admin to inform them of an issue with their Google Analytics Property and website which they connected to Veritone Attribute.
3. Advise the admin to review the Connection Details from step 1 above, and make any necessary adjustments to resolve the issue. Occasionally, the Google Tracking ID for the Google Analytics Property is not published to the customer's website, effectively disabling all web tracking. In such cases, the admin may need to complete the process to publish their GA property to the website. Instructions to do this are available on the Google Analytics Help Center and can be found at the article linked here: Set up the Analytics Google tag.
4. If the Google Analytics admin is able to publish the existing property correctly and they verify the Google tag is working, you should see Visit counts on the Veritone Attribute campaign dashboard.
5. If a different Google Analytics property needs to be connected to Attribute, a new Advertiser Connection will be required:
   1. Before sending a new invitation to connect, the Attribute user should first DELETE the old Advertiser profile in Attribute.
   2. Once the old profile is deleted, create a New Advertiser and follow steps to send a fresh invitation to connect.
   3. Finally, advise the Google Analytics admin to accept the invitation and follow steps to connect the correct Google Analytics Property.