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Folder Homepage Overview

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Folder Homepage Overview
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GLC - Redact
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In this article

  • Folders & Request
  • FAQs

Overview

Redact is a cloud-based redaction software that harnesses the power of AI to quickly and efficiently redact sensitive information within your media. Leveraging Head Detection, Object Detection, and Transcription engines, Redact significantly reduces the overall time and effort it takes to make your body cam footage, audio files, or surveillance footage release-ready.

Redact’s Homepage

Upon logging into your Redact account, you are directed to the Redact Homepage, which is your central repository for all media that you and your team have uploaded into the application.

With folders enabled on your Redact account, you can organize media files into folders in a fashion that works best for your team or organization. These folders provide analogous functionality similar to that available on desktop devices.

Below are a few examples of how we recommend organizing your folders:

  • Organize By Date

    • Year/Month

  • Organize By Objective

    • Project Names

  • Organize By Operator

    • User Name or Team Name

  • Organize By Case Number

    • Meaningful AlphaNumeric Codes

Note that organizing media into folders does not restrict access to the media.

Not seeing folders when you log in? Please reach out to your Customer Success Manager for assistance. 

Additional Features

In the upper left corner, you’ll find additional Redact features by selecting the three horizontal bars or hamburger icon. Here you have the option to set up Settings Profiles, Statuses, and Redaction Codes.

Search Bar

Utilize the search bar to filter through your media files, requests, and folders by entering a keyword to search against.

Export Media List, Add Folder, Add Request, & Upload Media

Export Media List allows you to export a comprehensive list of all nested subfolders and file names within your folder structure. You can select what information you wish to include in your export. If you are within a specific request, the export will be limited to the media in the request.

 

Root Folder

The root folder will always be your organization's name, which cannot be changed.

Folders

Folders, indicated by the folder icon, are virtual containers that can store more folders or requests. They can nest up to 3 levels deep and cannot contain the media.

Requests

Requests, indicated by the briefcase icon, are where you will upload your media and download your redacted files. 

Redacted/Not Redacted

The Redacted and Not Redacted pills allow you to easily filter a request based on the Redaction status of your files.

Filtering & Sorting

The Filtering & Sorting menu allows you to filter by redaction status and file status, and sort the media in your case various ways.

File Processing States

Selecting the question mark icon will open the File Processing States modal which is a visual guide of how files appear during each stage of processing and redaction.

 
 

FAQs

  1. Can I go back to the thumbnail view after your account has been converted to using the folder feature?

    1. No, you cannot revert back to the previous version. If trying it out in a test account first would be helpful, we can create one for testing.

  2. Can I organize my legacy media?

    1. Yes, media that was uploaded to Redact prior to enabling the Folders feature, can be accessed by clicking the “View Unassigned Media (Show)” link in the upper left area of the home page. You must move your files to a Request's Input folder.

  3. Can I move my legacy media more than one at a time?

    1. Legacy media can be moved only one at a time. You do not need to move it at all, only if you want to.

  4. Can I move files from a Request to a new folder or Request?

    1. Yes, you can move files from one Request to another, even if this Request is within a different folder.

  5. Can I prevent some users from editing or moving files in folders?

    1. Folders and the files contained within are accessible to all users within an organization.

  6. Are Redact folders right for me?

    1. Do you have more than a few files to focus on at a time? Do you go back to your older files for review or new requests? Do you work with multiple team members? If you answered ‘YES’ to any of these questions, it would be a good fit. A Veritone representative can help.

  7. Can some users in my team use folders and others not? Some of them like the thumbnail view.

    1. No, all users will have the folder view and feature if it is enabled.

If you have any additional questions on the Redact's Folder Homepage, contact our Veritone Support team at Support@veritone.com.

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6/3/2026 6:21 PM
6/3/2026 6:22 PM
6/3/2026 6:22 PM
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